San Juan Secure Transportation Services

Secure Transportation and Executive Protection Services in Puerto Rico

In addition to ETS’s regular provision of services, such as Secure Ground Transportation and Executive Protection, we have extensive experience when it comes to dealing with complex and highly fluid situations that we have previously encountered in Puerto Rico. Our in-country team is experienced in solving some of the most complex scenarios that have been presented to us, having been called upon in the past in extreme circumstances.

ETS Experience - Puerto Rico

ETS has deployed rapid-response disaster security teams in under 24 hours to the island after the category 5 hurricane, Maria, hit the island. Due to the strength of the storm, the damage to the infrastructure of the island was extreme. However, our team were able to quickly and efficiently assess the situation on the ground, analyze effectively the main risks presented to our client and then assist to ensure our clients were secured safely and effectively. In addition to this we are regularly relied upon but high net worth individuals, Fortune 10’s, Fortune 500 and various other groups to ensure their safety while travelling in Puerto Rico.

We can ensure that you are safely and securely transported and guarded throughout your travels in Puerto Rico. For more information please don’t hesitate to contact us.

ETS Security Overview – Puerto Rico

Puerto Rico is an incorporated territory of the United States and because of this it does not have its own independent autonomy and is subject to federal guidance and funding. Puerto Ricans are granted US citizenship but do not have full political representation under the United States. The country is a popular destination for tourists and business travelers alike due to its beautiful beaches, historical landmarks, and rich culture. While Puerto Rico generally offers a low risk environment for visitors, certain risks related to crime, natural disasters, and infrastructure challenges should be considered. 

Natural disasters have played a tragic role in Puerto Rico. The island is located in the Atlantic hurricane zone and is particularly vulnerable during hurricane season, which runs from June to November. In 2017, Hurricane Maria caused widespread fatalities and damage to the infrastructure to the island which severely damaged Puerto Rico’s power grid, leading to power outages for the island's population. The medical care after the disaster was severely impacted which led to further fatalities. In addition to this, country-wide communications were destroyed and it placed the island in a "communications black out" both internally and internationally. There was widespread damage across the island to towns, major cities, agriculture and industries.

Crime can be an issue in Puerto Rico. While San Juan has a higher crime rate compared to mainland U.S. cities, violent crime, including armed robbery and assault, is largely concentrated in specific high-crime areas. These neighborhoods are typically away from tourist zones, but visitors should avoid venturing into unknown or poorly lit areas, especially at night. Carjackings have occurred in urban areas of San Juan, particularly in less secure locations or at night. Visitors should remain vigilant, lock car doors, and avoid driving in isolated areas after dark.

Petty crime, such as pickpocketing, bag-snatching, and theft, is the most common risk for visitors in San Juan, especially in tourist areas like Old San Juan, Condado, and Isla Verde. Crowded locations, including beaches, plazas, and public transport hubs, are hotspots for opportunistic thieves. Travelers should keep valuables secure, avoid displaying expensive items, and be cautious in crowded areas.

Puerto Rico is located in the Atlantic hurricane zone, and San Juan is vulnerable to hurricanes, especially during hurricane season (June to November). Travelers should monitor weather reports and be aware of evacuation procedures if visiting during this period. Heavy rains, particularly during the rainy season, can lead to localized flooding in low-lying areas of San Juan. This can disrupt transportation and access to certain areas. Travelers should avoid driving through flooded roads and stay informed about weather conditions.

San Juan has relatively well-maintained roads, but traffic congestion, particularly during rush hours, can be an issue. Road safety concerns include aggressive driving and a lack of adherence to traffic rules. Pedestrians should be cautious when crossing streets, as drivers may not always yield the right of way.

Renting a car is a common choice for travelers exploring beyond San Juan, but drivers should be cautious in rural areas where road conditions may be poorer. Carjackings and break-ins can occur, so it is important to park in secure areas and avoid leaving valuables in vehicles. Ensure that your rental car is properly insured.

Armored Vehicle Rental Puerto Rico

ETS Risk Management is an industry leader in providing high-quality security ground transportation solutions, ensuring safety, reliability, and discretion at every stage. Our secure transportation network has a full range of both high end non-armored and low profile armored vehicles in Puerto Rico, as well as English speaking security drivers and executive protection services to accompany them, if required. With a global reach, expert teams, and cutting-edge technology, ETS offers tailored secure ground transportation services that can be trusted in any situation.

Please click on the following links to learn more about Armored Vehicle considerations and Armored Vehicle Ratings.

Secure Airport Transfers – San Juan 

ETS provides security airport transfers to facilitate safe and secure movement from the airport to your hotel and vice versa. We have a range of vehicle options, including low-profile armored, all with highly trained security drivers. Our experienced Executive Protection officers can also be available to  ensure a secure meet and greet service and escort you to your destination on arrival.  

As part of our service all clients have free access to our ExploreSecure® eLearning Travel Security Training pre-departure.